Infrastructure Engineer – Packaging SCCM BPDTS Ltd

Reference 39.19
Location Manchester
Salary Up to £49,482
Incentive compensation Pension + Bonus
Work hours 37.5
Employment type Permanent
Job benefits

Our flexible benefits package includes employer pension contributions of up to 10%, a performance related annual bonus of up to 10%, and lots more…

Closing date 4 March 2019

Job description

Want to be part of something really big?

If you’re creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.

We are looking for talented Infrastructure Engineers with great experience of Packaging Applications, specifically using SCCM and associated toolsets. You will be working on the design, implementation and support of the latest technical platforms, delivering solutions to support the management of an estate of over 90,000 users.

You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens’ lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast growing digital community is driving that change.

You and your role

You will be working in a complex and challenging environment, where you will have chance to demonstrate and develop your technical skills, as well as take a leading role in delivering new and innovative solutions. You will be part of an energetic 3rd line support team, transforming solutions and services offered to over 90,000 users across a broad set of platforms.

Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where the business priorities require.

What are we looking for?

• Significant experience acting as 3rd line support for incidents, problems and changes to infrastructure solutions and services.
• Significant experience of performing the administration and support of all infrastructure solutions and services
• Experience of technical-change impacting and performing changes in a live service environment.
• Packaging of applications in a windows environment using SCCM.
• Supporting applications already deployed in a significant Citrix estate.
• Experience of Hybrid interactions between Microsoft on premise and cloud productivity solutions.
• Experience of configuration and maintenance of file servers.
• Ability to troubleshoot and resolve complex problems across multiple technology domains;
• Ability to effectively communicate at different levels, across level 2 and level 3 technical teams, business users, architecture and 3rd party suppliers and end users.
• Strong stakeholder management skillsets, with ability to communicate effectively across all organisational levels.
• Knowledge of design, engineering techniques and testing applied to MS Evergreen releases would be desirable but not essential.

Your tech

Essential:

• SCCM, building, maintaining and deploying packages. Troubleshooting issues.
• Windows 10 and general technical capability across AD/DHCP/DNS/SQL etc.
• Experience in providing Level 3 Support for the above technologies.
• Ability to work in a team environment to troubleshoot and resolve complex problems across multiple technology domains.
• Ability to effectively communicate at different levels, across support and engineering, business users, architecture and 3rd party suppliers.

Desirable (it’s great if you’ve got these already, and a good chance to learn a new trick or two if you don’t):

• Desktop and Virtualization technologies and systems (Citrix, XenApp/XenDesktop/Web Interface/Storefront/PVS/Appsense/Windows10/Server 2016).
• Packaging technologies (AppV) – Desirable if the candidate has the experience to migrate older packages to current version (N – N-1).

Where will you work?

BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital’s community to make digital services quicker, simpler and more efficient for the millions of people that use them.

You’ll join us in our easy-to-reach digital hub in Manchester.

Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

What is our offer?

• We’ll reward you with a very competitive salary of up to £49,482
• You will be eligible for a pension with employer contributions of up to 10%
• We can offer you a performance related annual bonus of up to 10%
• We’ll help you balance your life and work
• We’ll give you a generous leave allowance, with the option to buy and sell extra days

We also offer much more as part of a flexible benefits package – including a cycle to work scheme and lots of family friendly perks – which can be tailored to your lifestyle.

If you really impress us with your skills and experience then we may be able to negotiate the maximum salary.

Building our future

We believe the work we do really matters, so we’re serious about investing in you.
You’ll have access to a huge suite of training and learning opportunities to complement the new skills you’ll acquire on the job. You’ll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes.

Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the ‘Candidate Information Pack’ button.

You’ll need to register (you can use your LinkedIn profile) and then complete a short application form where you’ll upload a CV.

For further info click apply or contact viv.vayapooree@dwp.gsi.gov.uk

Apply now