Lead Content Designer Department for Work & Pensions

Reference

26337

Number of vacancies

1

Location

Newcastle, Blackpool or Leeds

Salary

£59,258 — up to £71,154

Work hours

37 per week (flexible working)

Employment type

Permanent

Job benefits

We have a broad benefits package built around your work-life balance which includes:
• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Learning and development, including coaching, mentoring, qualifications and accreditation
• Career progression opportunities and lots more.

Closing date

3 January 2020

Job description

We require a Lead Content Designer to join DWP Digital at an exciting, challenging time in our digital transformation. We have a clear vision – to design the department’s services around the people who need them – and we’re looking for talented people to help us achieve it.

Working in our Health Digital Team you will be using your experience of large-scale and complex content projects, you’ll assure the quality of content design across teams and its alignment to departmental goals. Using research, data and other evidence, you’ll translate user needs into content strategy across end-to-end services (including non-digital parts).

You’ll strongly advocate for best practice in content design, leading on cross-government content projects and keeping up to date with industry changes.

Helping to shape content career paths and may manage Senior Content Designers. You’ll work with senior stakeholders to help to build teams, solve problems and develop strategy. You’ll be a champion for designing around user needs, making sure people’s interactions with government are as simple and quick as possible.

There are some challenges that we hope you’re ready to tackle – especially around persuading senior stakeholders of the value of user-centred content design. It’s important and rewarding work.

Click this link to hear from those working at DWP Digital about why we do what we do.

What are we looking for?
• Plenty of hands-on content design experience

* a proven track record of working from a digital perspective, including iterating content design for complex situations and difficult or technical problems and processes

* experience of engaging multidisciplinary teams with a user-centred content design process and of explaining design decisions in a way that other people understand

• An evidence-based approach to content design

* substantial experience of using user research and data to make content design decisions

* experience of consulting regularly with senior stakeholders to provide analysis and recommendations

• Experience of setting strategy

* demonstrable experience of understanding how your work fits into a wider context, and of recognizing and addressing challenges

* experience taking the lead in setting content priorities across a number of work areas

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Where will you work?
You’ll join our team with a base office of your choice of one of our Digital Hubs at either Leeds, Newcastle or Blackpool.

Please click this link to have a look here to find out more about what is on offer at each site.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

CLICK APPLY for further information and to start an application on Civil Service Jobs.

If you have any questions of you want to discuss the role before you apply get in touch via danny.winch@dwp.gov.uk

Apply now