Senior Interaction Designer Department for Work & Pensions

Reference 43879
Location Manchester, Leeds, Newcastle-upon-Tyne
Salary £47,971 — up to £58,135
Work hours 37
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 27%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 31 March 2020

Job description

DWP. Digital with Purpose.

We’re looking for a talented Senior Interaction Designer to join our growing community of experts. DWP is leading a once in a generation programme of welfare reform and you’ll help drive forward a key part of one of the biggest and highest-profile digital transformation programmes in the world.
DWP currently has an enormously ambitious and challenging agenda, often working in partnership with the private and voluntary sector. We provide services and support to over 20 million people, are responsible for over 730 million benefit payment transactions each year.

At the heart of this massive agenda is the digital transformation of the services that DWP provides, which will radically improve how government interacts with people. We’ll make our services easier and swifter to access; the time taken to develop new services will be decreased and the cost of delivery will be reduced significantly.

Duties. Work. Projects.
You and your role:

As a Senior Interaction Designer you are at a stage of your career where you can share your specialist knowledge, insight and experience with your team and across our Product Design communities. You’ll help us build capability and deliver DWP services, products and tools which fulfil the needs of our needs.

As well as hands on Interaction Design, you will manage other designers’ work, support senior level discussions and assist with recruitment activity as we grow our community.

You’ll create and iterate prototypes to test and communicate ideas to the wider team as we learn about user needs. Our designers works as part of multi-disciplinary agile teams, where we collaborate to turn concepts into user-centred designs.

We want to embed consistency and quality, and you’ll ensure that design of services is consistent across multiple work streams. You’ll also be comfortable building relationships and managing stakeholder needs, across a big organisation, with a focus on supporting discussions and driving outcomes at senior departmental level.

Read this great blog from Mikey Cattell (a current Senior Interaction Designer here at DWP Digital) about why he feels that he can make a positive difference at DWP Digital, designing ‘for the people’ and delivering what our users need.

What skills, knowledge and experience are we looking for?

Check out some tips for getting hired here at DWP Digital at: AND

Where will you work?

You’ll join our team in your choice of our brilliant digital hubs in either Manchester, Leeds or Newcastle.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Details. Wages. Perks.

In return for your skills we offer competitive salary up to £58,135, a brilliant civil service pension with employer contributions circa 27%, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:

CLICK APPLY for further information and to start an application on Civil Service Jobs.

If you have any questions or you want to discuss the role before you apply get in touch via

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