Senior Technical Architect Department for Work & Pensions
Reference
1643581
Number of vacancies
1
Location
Newcastle, Leeds, Sheffield or Manchester
Salary
up to £61,000 per annum
Work hours
37 per week (flexible working)
Employment type
Permanent
Job benefits
We have a broad benefits package built around your work-life balance which includes:
• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Learning and development, including coaching, mentoring and qualifications
• Career progression opportunities and lots more.
Closing date
6 September 2019
Job description
If you’re creative with a passion for learning new things, want to be empowered to make decisions and challenge the norm, and want to bring your ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.
We’re looking for a talented Senior Technical Architect to join DWP’s Digital Channels project and become a key part of one of the UK’s biggest and most high-profile digital transformation programmes, a once-in-a-generation reform of government products and services.
What is Digital Channels?
Digital Channels is a key enabler in DWP’s journey to becoming a modern, digital organisation. And it’s big. We’re redesigning and delivering distinct but interrelated communication channels to over 20 million citizens each year. We handle 120million transactions each year, rising to 210million by 2022/23.
With a focus on intelligent technology, citizen-led design, and automation, we’re developing an omnichannel service that will provide a high quality, integrated and seamless customer experience and save up to £450m by 2023.
You’ll join our brilliant Document Management team
The Document Management team is responsible for DWP’s physical and digital document services. We’re removing and reducing the Department’s reliance on paper channels (printing, post and scanning).
It is massive. We look after all of the DWPs printing activities and have responsibility for all scanning, indexing, storage and retrieval of documents. This currently totals over 1 billion records, all maintained to the highest standards of information security.
We intelligently index over 700,000 items per day, and manage data capture, storage and legitimate data sharing across Government. In terms of contact management and document repository systems, there is nothing like this anywhere else in public or private sectors.
And we’re innovating. We use automation techniques like machine learning, optical character recognition and cognitive tools to support our frontline colleagues and to speed up responses to our customers, including some of society’s most vulnerable people
You and your role
As a Senior Technical Architect you will help DWP make the best use of existing technology, and make considered decisions about future technology investments needed to transform our technology architecture. You will support the development of DWP’s Architecture practice by sharing best practice and reference architectures to ensure consistency and coherence of architecture design across DWP.
You will build relationships and work collaboratively with Enterprise Architects, Domain Architects, Lead Solution Architects and engineering teams to implement the solutions according to agreed and approved architecture designs.
You are comfortable working in multi supplier environment/platform, managing high-level stakeholder requirements through to solution design and on to implementation and delivery.
And you’ll relish the challenge of working for the UK’s largest government department, one with responsibility for over £170 billion worth of payments, and for products and services used by millions of people.
What skills, knowledge and experience are we looking for?
For this role we welcome applications from those with practical experience of AT LEAST ONE of the following ‘specialisms’, with skills / knowledge across the others also desirable:
• Practical experience of managing/owning a large Enterprise Content Management Service.
• Experience of Amazon Web Service (AWS) technologies, cloud hosting and networking design patterns, tools and best practice.
• Experience of Software-as-a-Service (SaaS) cloud-based application deployment technologies.
• Platform-as-a-Service (PaaS) and Serverless cloud-based application deployment technologies, design patterns, tools and best practice.
• An extensive knowledge of scanning; indexing and automation processes to support an end to end EDRMS / CMS service.
Where will you work?
You’ll join our team in one of our digital hubs in either Newcastle, Leeds, Sheffield or Manchester.
Easy-to-reach and with great facilities, each hub has its own character and community. Get in touch to find out a bit more about your preferred location.
We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things.
You will work alongside people who care passionately about public service, making a difference and delivering for our customers.
In Channels we believe in giving you a working experience that meets your needs and expectations and that means a focus on work-life balance, flexible hours, team-based working and the ability to work from multiple locations.
We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.
CLICK APPLY for further information and to start an application on Civil Service Jobs.
If you have any questions of you want to discuss the role before you apply get in touch via digitalworkplace.recruitment2019@dwp.gov.uk