Service Transition Manager Department for Work & Pensions

Reference

1624935

Number of vacancies

6

Location

Manchester, Blackpool and Newcastle

Salary

Up to £39,087

Work hours

37

Employment type

permanent

Job benefits

A brilliant Civil Service pension with employer contributions circa 20%, generous annual leave, flexible working, great work life balance and lots more

Closing date

4 April 2019

Job description

Do you want to be part of something really big? If you’re creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.

DWP are looking for a Service Transition Manager to work with us on in a once-in-a-generation digital transformation. Our people work on projects that are revolutionising products and services that are used by millions of people every day.

We know that better digital services in government will mean better public services. Using fresh ideas and leading edge technologies – and putting the user at the centre of everything we do – we create innovative digital solutions that make a difference to the lives of our 22 million users. We are looking for candidates with

You’ll be keen to take on the challenge of working for the UK’s largest government department in a role with a remit to protect over £170 billion worth of payments including payments to some of the most vulnerable members of society.

IT service transition management provides overall planning for service transitions and coordinates the resources that are required. They control the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services. They also ensure the effective and smooth transition of IT services and processes to maintain business as usual operations (BAU).

You and your role

As a Service Transition Manager, you will manage the successful and safe introduction of a new service or product into a new or existing environment with minimal disruption to production services and operations. You will support delivery of service transitions events and coordinate the resources that they require. You will also control the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services

What are we looking for?

You will be part of a team who provides support 24 hours a day, 7 days a week and as a result you may be expected to work as part of an on call rota. This may also attract occasional out of hours working, and will include travel to different DWP sites and Government agencies and occasional overnight stays.

Where You’ll Work

You’ll join us in our easy-to-reach digital hub in Blackpool, Manchester or Newcastle upon Tyne 

Each of our hubs is a modern, vibrant workplace designed for and by members of our community. Our central hubs have the best of the city on the doorstep, and we have a range of facilities across the sites like cafes, coffee shops and restaurants, gym facilities and loads more. Get in touch to find out what’s available in your preferred location.

Here we provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

You will be part of a team who provides support 24 hours a day, 7 days a week, and as a result you may be required to work as part of an on call rota, which will also attract occasional out of hours working (i.e. after 8pm until 8am), and may include travel to different sites.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £39,087 a brilliant civil service pension, and a generous leave package.

We also have a broad benefits package built around your work-life balance which includes:

Building Our Future

We believe the work we do really matters, so we’re serious about investing in your ability.

You’ll have access to a huge suite of training and learning opportunities to complement the new skills and experience you’ll acquire on the job. You’ll share ideas with colleagues from across the tech community, and grow your skills via our coaching and mentoring programmes.

CLICK APPLY for more information and to start your application. If you want to talk about this opportunity before you apply contact me via dean.simon@dwp.gsi.gov.uk

Apply now