This accessibility statement applies to DWP Digital Careers.
This website is run by the Department for Work and Pensions. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate all of the website using a keyboard or speech recognition software
- listen to all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- we do not currently have a sitemap
- there is missing text in job cards when changing the text spacing
- the tabbing order of the repeated links at the top is not logical
- some images do not contain alt text
- some buttons are labelled as links
- the web page title is DWP Digital Careers for all the pages
- social media icons such as Facebook, Twitter etc fail colour contrast
Users of JAWS 18 or 19 and Zoomtext may find that some headings are not read out when using Internet Explorer 11. This is a known issue with Freedom Scientific software. You should be able to resolve this issue by using a different browser.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us by using the Contact DWP about accessibility form.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the:
- Equality Advisory and Support Service (EASS) if you live in England, Scotland or Wales
- Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland
Technical information about this website’s accessibility
The Department for Work and Pensions is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This service is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Images need alt text
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by November 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.
Tables are not correctly labelled
The three tables on DWP Digital Careers Cookies are not labelled. Columns and rows are not labelled so JAWS does not announce where you are in the table when selecting a row or a column. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
We plan to add labels to this table by November 2024. When we publish new table content we’ll make sure to label them correctly.
Social media icons fail colour contrast
All Social Media active icons such as Facebook, Twitter, etc. fail colour contrast. This fails WCAG 2.2 success criterion 1.4.11 (non-text contrast).
We plan to resolve this issue by November 2024. The colour contrast of any icons used in future will be considered to ensure it meets accessibility standards.
Text Spacing
There is missing text in all job cards when changing the text spacing on DWP Digital Careers Jobs and DWP Digital Careers Agile Delivery. This fails WCAG 2.2 success criterion 1.4.12 (text spacing).
We plan to resolve this issue by November 2024.
The web page titles are the same across all pages
The web page title is DWP Digital Careers for every webpage, so it does not indicate which web page the user is viewing. Each web page should have a unique title to allow screen reader users to know which page they are focussed on. This fails WCAG 2.2 success criterion 2.4.2 (page titled).
We plan to resolve this issue by November 2024. When creating new pages in the future, we will consider the title of each page to ensure it meets accessibility standards.
The tabbing order of the repeated links at the top is not logical across all the web pages
The tabbing order of the repeated links at the top of DWP Agile Delivery and DWP Digital Careers Birmingham is not logical, and does not follow the same order as the other pages. This fails WCAG 2.2 success criterion 2.4.3 (focus order).
We plan to resolve this issue by November 2024. When creating new pages in the future, we will maintain consistency in the tabbing order to ensure it is logical across all web pages.
Multiple ways to locate a page
There is only one way for users to locate a page, by navigating through each level of the site until they reach it. There is no search function, site map, etc. This fails WCAG 2.2 success criterion 2.4.5 (multiple ways).
We plan to resolve this issue by November 2024 by publishing a sitemap, if possible.
Headings and labels
Across all pages, the first “Join our mailing list” button is labelled as a heading level 2 when this is not a heading. This fails WCAG 2.2 success criterion 2.4.6 (headings and labels).
We plan to resolve this issue by November 2024. When creating new pages in the future, we will correctly label headings and buttons to maintain accessibility.
Identification of buttons
There is inconsistent identification of buttons on DWP Digital Careers and DWP Digital Our Stories. This fails WCAG 2.2 success criterion 3.2.4 (consistent identification).
On both webpages, the button at the bottom of the page to join the mailing list is called ‘Subscribe for updates’. At the top of the page, and on other pages, it’s called ‘Join our mailing list’.
We plan to resolve this issue by November 2024. When creating new pages in the future, we will use consistent identification of buttons across webpages.
Error identification and error suggestion
On the DWP Digital Careers Newsletter sign up, if you do not select specialisms and interests, it moves the focus with no error message so when zoomed in, you cannot see why or what the error is and JAWS does not read out any error message on page. This fails WCAG 2.2 success criterion 3.3.1 and 3.3.3 (error identification).
We plan to resolve this issue by November 2024.
Link labels
On DWP Digital Careers Agile Delivery webpage, mailing list buttons are labelled as links when they should be buttons. This impacts Dragon users, as the links with certain words in them are not labelled. This fails WCAG 2.2 success criterion 4.1.2 (name, role, value).
We plan to resolve this issue by November 2024. In the future, we will correctly label links to ensure accessibility of DWP Digital Careers.
How we tested this service
The service was last tested on 4 September 2020 and was checked for compliance with WCAG 2.1 AA. The tests were carried out by the Department for Work and Pensions.
The service was tested using both automated and manual testing.
What we’re doing to improve accessibility
We are currently working to resolve the above accessibility issues.
Preparation of this statement
This page was prepared on 30 September 2024.
This website was last tested on 24 July 2024 against the against the WCAG 2.2 AA standard. The testing was carried out by the Department for Work and Pensions.
We tested all pages.