About us

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP). Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

Our beliefs

We’re on an exciting journey that needs talented, enthusiastic people to keep us moving forward. Everyone on our team plays a part in transforming, improving and adapting important services that millions of people count on.

You’ll find a stimulating and fulfilling career with us. A career that gives you a real work-life balance that blends challenge and opportunity with flexibility and support.

A man and a woman working on a laptop, smiling.

Rise to the challenge

Life at DWP Digital is full of big challenges and big opportunities. Being part of an organisation that’s leading digital transformation in government is demanding but very rewarding.

Work with impact

The work we do helps people live their lives. Everything we do has the power to make life better for all kinds of people, all over the country. At DWP Digital you’ll use your skills to help people and play a fulfilling and meaningful role in the future of our society.

A man and a woman laughing whilst working on laptops.

Every person matters

We’re a real team here. The wide range of work we do requires a diverse mix of cultures, perspectives, experience, skills and ideas. We want you to feel valued and trusted because it helps bring out the best in you. And if we want to succeed, we need everyone to be at their best.

“We are constantly striving to create a workplace that is diverse and inclusive, with equality at its heart. In doing so we will always be able to be the best we possibly can at everything we try to achieve.” 

Helen Wylie, Chief Digital and Information Officer.

You’ll benefit from a range of networks and support groups which improve the whole workplace, including:

    • Our Women in Digital group, which helps women achieve their ambitions in DWP Digital
    • The Race Action Group, which helps us address issues around race
    • DWP Pride, the department-wide LGBT+ network
    • Diversity and Inclusion Group, which advances and champions equality, diversity and inclusion

A woman smiling whilst talking to a colleague.

Shape your career

At DWP Digital you’ll collaborate and innovate as a member of our professional community, and work on some of the most valuable and digitally ambitious projects around. We’re committed to investing in our people, and we’ll encourage you, support you and empower you to develop your skills and progress your career.

Together we achieve

We’re on a journey of continuous improvement. We’re learning, growing, evolving and becoming better at what we do. United by our unique purpose, we use our many skills and talents to move closer to achieving our vision.

A group of three people working together, smiling.

Our offer to you

You’ll get a competitive salary, generous annual leave allowance and a great pension with employer contributions of around 27%.

We also have a benefits package built around work-life balance, including family-friendly policies, flexible working, discounts and savings, sports and social activities, learning and development opportunities and career progression:

      • Flexible working, including a hybrid model of working
      • Opportunity to work from home up to 60% of the time
      • Up to 30 days’ annual holiday, depending on grade and length of service
      • Public holidays
      • 5 days a year for training and professional development
      • A generous Civil Service pension, with up to 27% employer contribution
      • Parent and carer leave
      • A comprehensive wellbeing offer, which includes support for mental and physical wellbeing
      • 24/7 online health and wellness portal and coach

And there are lots more benefits you can take advantage of:

    • Cycle to work scheme
    • Employee benefits and discounts portal
    • Reward and recognition scheme
    • Workplace adjustments for health conditions and disabilities
    • Access to diversity and inclusion networks such as Women in Digital, LGBT+ and our Race Network
    • Employee Assistance Programme – a free and confidential service providing information and counselling to help with a range of work, family and personal issues
    • The opportunity to join HASSRA, with a programme of sporting and recreational competitions, activities, and other benefits