Paul Francis: Chief Data Officer
I’m responsible for DWP’s Chief Data Office (CDO) and Digital’s Data & Analytics (D&A) team. We set and deliver the DWP data strategy. The DWP data strategy makes DWP an organisation that uses data for informed decision making. We are driving this by embedding data specialists in all areas of the business responsible for delivering change or continuous improvement. Currently, there are just over 600 people in our core team, with considerably more in other parts of DWP embedded in data “spokes”.
Originally from a tech background, l’d say I know a little about a lot of things and my core strength is bringing people together to deliver against strategic goals.
My Career Pathway
After studying a computer science degree at Portsmouth University, I became a software developer in 1994. That was when the Internet/Worldwide Web was just starting out and, fortunately, I got into Ecommerce working with some really great brands to support create their online & mobile presence. These brands include EasyJet.com, Domino’s Pizza & Ralph Lauren.
In January 2018 I decided to try something different by joining the Civil Service as Digital lead for the Universal Credit programme & working age benefits. In this role I led 30 digital product development teams, which was over 500 people. In 2024, I was asked to lead CDO and D&A and so far, I’m loving it. Leading DWP’s Data Strategy is a privilege, and my team are passionate, brilliant people.
Outside of work
My main interest outside work is watching motorcycle road racing and I’m a real family man. I have 2 grown up children and I live in Bedfordshire with my wife Alex.
I’m a southerner who’s always lived and worked within 30 miles of London. However,
I have a passion for the Isle of Man as it’s beautiful and feeds my passion for motorsport.
Emma Presley Abbott: Head of Data Capability
The Data Practice is a community of data professionals who are responsible for how DWP model, transform, manage and securely use data across DWP and wider Government. We collectively aim to deliver data driven intelligence, products and services that enhance the services we offer and improve outcomes for citizens and staff.
The Data Practice is a great place to work. We invest in people and ensure our members have access to the learning and development opportunities that keep them at the forefront of a rapidly evolving sector and we actively encourage and facilitate collaboration and knowledge sharing opportunities across our Practice.
I am the Head of Practice for Data, which means I am responsible for growing the Practice Community, continuously improving learning & development and creating meaningful career opportunities for our Practice members. I hope that the Data Practice can continue to provide the same support and opportunities that I have enjoyed so far in my own DWP career.