Associate Content Design Department for Work & Pensions


Reference 23646
Number of vacancies 2
Location Leeds
Salary £31,208 — Up to £33,448
Work hours 37
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 27%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 4 December 2019

Job description

Join our team, build our brand, tell our story…

No two days are the same as an Associate Content Designer at DWP Digital. One day your focus will be on identifying and matching user needs to appropriate content formats. The next you’ll create and iterate simple and clear content that helps people get the information they need; in the way they need it.

As a key part of our product design community with stakes in the delivery of £billion systems and networks you’ll have the opportunity to use your skills to help deliver a once in a generation digital transformation.

You’ll produce content in various formats for which hosts helpful and informative articles for UK and overseas citizens but also edgy and engaging articles that contribute to the cultural conversation. Check this article out

You and your role

As a Content Designer for DWP Digital you’ll have plenty of online editorial experience, working within multi-disciplinary teams and focusing on users’ needs. You’ll illustrate how you’ve made content progressively better with ongoing research, expert advice and data and sharing best practice with the product design community.

You’ll take users (the public and internal stakeholders) on a journey with compelling and meaningful content in the right place and in the best format. Working on end-to-end journeys – digital and non-digital – you’ll make sure people can readily complete their goal and that the service meets policy intent.

The scope is immense and evolving; you’ll be supporting public citizens via web pages, mobile content, documentation and anything they use to access the services. You’ll be working on intranet and internet content and interaction projects like guidance on applying for benefits and get involved in cutting edge stuff.

What are we looking for?

You are a phenomenal communicator…

You’re a product and tech whizz…

You’re agile and disciplined…

You’re a trouble-shooter…

You’re comfortable with ambiguity…

Where will you work?

Our Leeds hub, based in Quarry House, is only a ten-minute walk from the train station. There’s also a daily shuttle bus between the railway station and Quarry House.

It has plenty of informal, collaborative spaces, and facilities include a restaurant, coffee bar, vending machines, cycle shelter and showers. It also houses the Forum Leisure Centre and Woodpecker Café Bar, with loads of activities, including swimming, squash and a gym.

We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £33,448, a brilliant civil service pension with employer contributions circa 27%, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:

CLICK APPLY for further information and to start an application on Civil Service Jobs.

If you have any questions of you want to discuss the role before you apply get in touch with me via

Apply now