Associate Digital Engagement Manager – Communications and Engagement Department for Work & Pensions


Reference 14264
Location Newcastle
Salary Up to £33,448
Work hours 37 hours per week
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 20%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 13 October 2019

Job description

We’re looking for a Digital Engagement Manager to join our brilliant team

In this communications and engagement role you’ll focus on shaping and delivering communications within one of DWP’s most exciting, innovative and important Digital directorates, Data & Analytics.

You’ll define a compelling story about our work, engaging a variety of internal and external audiences using audience insight, your channel expertise and your creative communications skills. You’ll represent the voice of the audience to colleagues, providing credible communications advice as the trusted communications lead in your directorate.

Why are we hiring?

DWP is the UK’s largest government department. We’re in the middle of one of the largest digital transformations in Europe; a once-in-generation challenge to meet and respond to the changing needs and expectations of millions of people who use and rely on our services. We want to unlock the potential of leading edge technologies and ways of working to make it quicker, easier and less costly for the people to get the support they need.

So we have a brilliant, exciting story to share, and a real opportunity to shape the understanding of DWP and our digital agenda, inside and outside the organisation. If you’re a creative, talented, and ambitious communications professional and you want to get help us tell that story, click apply. We’d love to hear from you.

Our team and your role

As our Digital Engagement Manager, you’ll provide communications and engagement expertise within DWP’s key Data & Analytics directorate.

D&A support DWP’s operational, analytical and reporting needs while striving to improve citizen outcomes and Data Security. We ensure we maintain and transform our services to reduce debt and drive efficiency. This enables us to make effective decisions, increase the quality of our statistical services, and enable further collaboration across boundaries with other departments.

Data& Analytics provides vital digital services to internal and external users on a significant scale, developing innovative solutions to improve user experience and outcomes. You’ll ensure our D&A colleagues are kept informed and engaged, as well as reaching wider internal and external audiences with news of our work as part of a joined-up story.

You’ll also be a member of our Digital Engagement community, which comprises a core communications and marketing team as well as experts (like this role) which are embedded in directorates and product teams.

The Digital Engagement team works at the heart of DWP Digital. We help specialist communities of digital, data and technology experts to grow, engaging colleagues on our vision and priorities, and involving colleagues in shaping our organisation.

We help 83,000 colleagues across DWP understand how digital is changing the way we work with customers and with each other. And we’re building the profile and reputation of DWP Digital externally, publicising the exciting work we do to help us attract and retain the talent we need to continue to transform our services.

What will you do?

What skills, knowledge and experience are we looking for?

Where will you work?

You’ll join our team in our brilliant hub in Newcastle. We’re just a short walk from Longbenton Metro.

We’re easy-to-reach with great facilities including a gym, sports courts and great lunch options. To find out a bit more take a look here:

You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary from £31,208 to 33,448, a brilliant civil service pension, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:

CLICK APPLY for further information and to start an application on Civil Service Jobs.

Apply now