Digital Engagement Manager Department for Work & Pensions

Reference 1628491
Number of vacancies 1
Location Blackpool and Manchester
Salary £38,493 — up to £47,661
Work hours 37 per week (flexible working)
Employment type Permanent
Job benefits

In return for your skills we offer a brilliant civil service pension and a generous leave package.

We also have a broad benefits package built around your work-life balance which includes:
• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• And lots more

Closing date 21 April 2019

Job description

It’s a really exciting time to be Digital and if you’re creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.

We’re looking for a talented Digital Engagement Manager, an experienced communications professional to help DWP Digital engage effectively with internal audiences and stakeholders, as we accelerate DWP’s digital transformation.

Using a journalistic approach to develop communications products you will deliver a proactive, insight-driven engagement strategy which will help the Department as a whole to understand the Digital Group’s priorities and plans.

Along with fresh ideas, leading edge technologies – and putting the user at the centre of everything we do – we create innovative solutions that make a difference to the lives of our 22 million users.

Check out the testimonies from many of our current team here at DWP Digital via our YouTube Channel

You and your role:
We are looking for someone who can pull together clear and compelling stories of how digital products are improving for both colleagues and customers.

You will use copywriting and design skills to create a high quality suite of briefing products which help Digital colleagues engage their partners across DWP with clarity, consistency and impact.

You’ll combine strong team and project management ability with excellent hands-on communications skills, producing high-quality, insight-driven engagement products yourself and through your team.

You’ll also be an energetic team worker with a natural ability to work collaboratively to deliver great communications with and through a network of internal partners.

We are especially interested in applications if you have:
• Experience of working successfully in a complex organisation.
• Ability to demonstrate expert knowledge and understanding of all communications and engagement.
• Strong evidence of devising, delivering and evaluating effective internal communications strategies.
• Strong evidence of using communications skills, both verbal and written.
• Proven leadership skills within a communications environment.
• Strong evidence of developing and planning work to ensure effective delivery.

Where You’ll Work
You’ll join us in one of our easy-to-reach digital hubs in Blackpool or Manchester.

Each of our hubs is a modern, vibrant workplace that was designed for and by members of our digital community. Get in touch for more info about the facilities available on site.

Here we provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things.

You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Building Our Future
We believe the work we do really matters, so we’re serious about investing in your ability.

You’ll have access to a huge suite of training and learning opportunities to complement the new skills and experience you’ll acquire on the job.

You’ll share ideas with colleagues from across the tech community, and grow your skills via our coaching and mentoring programmes.

For further information, click on Apply Now and you will be directed to the opportunity to view the job description in full and apply formally.

Apply now