Digital Performance Analyst BPDTS Ltd
Leeds
Reference
BPDTS 65/19
Number of vacancies
1
Location
Leeds
Salary
Up to £51,797
Work hours
37.5
Employment type
Permanent
Job benefits
A flexible benefits package to suit you including up to 10% pension contributions, up to 10% annual bonus, generous annual leave and fantastic work life balance
Closing date
29 March 2019
Job description
Do you want to be part of something really big?
Are you a Data Analyst with a deep technical expertise in digital performance analytics tools?
Do you know how to manipulate interrogate, implement, configure and articulate analytical data?
Are you ready to be part of an epic digital transformation? Then click apply, we’d love to hear from you!
About you and your role
BPDTS Ltd provides digital/technology services to the Department for Work and Pensions (DWP) who are in the middle of one of the largest digital transformation in Europe. You will be part of an organisation responsible for the delivery of digital platforms and services, real-time analytics and flexible infrastructure, providing secure and resilient services to DWP.
Joining an innovative, supportive community of skilled digital professionals, you will work in agile and creative ways in order to improve technology services, to the benefit of 22 million UK citizens. As public servants, we help make a difference to people at critical times in their lives – as they look for work, deal with illness or disability, support children after separation, or plan for retirement.
As a Data Analyst you will be responsible for delivering performance analysis that helps services to meet the Government’s “Digital by Default” service standard. You will be responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services.
This role involves:
- Tracking/measuring user behaviour and use data to inform iterative service changes
- Skilled digital performance analysis and the configuration and deployment of digital analytical solutions
- Defining tagging, creating and validating analytics tags and setting up custom dimensions and metrics
- Analysing data from Analytics packages. Delivering high-quality analysis and providing meaningful and actionable insights to improve the service
- Identifying and telling actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions
- Presenting analysis to stakeholders and at agile ceremonies, to help agile teams to identify and overcome delivery obstacles and improve performance
- Ensuring data integrity and proactively identify data and reporting issues and improvement opportunities
What are we looking for?
-
- Expert knowledge in administering, utilising and enhancing capability/functionality of digital analytics tools such as Matomo (analytics platform), Microsoft Application Insights, and ETL tools such as Excel, Power BI
- Understanding of HTML,JavaScript, and Regex in the context of implementation and configuration of analytics
- Have experience in trial design and exploitation of the relevant statistical techniques to report the accuracy of findings
- Relevant skills in how to best present and communicate findings to a non-technical audience in a compelling way
- Experience of building self – development skills and also team development
Desirable Skills
- Ideally experience of collaborative working in an Agile development environment, including defining user needs, creating personas and writing user stories
- Previous use/working with Tag Managers
- Ideally a degree/background in analytics or a related field such as maths, computer science or statistics
The key attributes that we value for this role are…
- Strong analytical & problem-solving skills
- Proactive, ideally with a “Start-Up” /entrepreneurial mind set
- Ability to add value to help with process improvement
Where will you work?
The role will be based in our easy to reach digital hub in Leeds which has been designed for and by members of our digital community. Here we provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things.
In Leeds we have the best of the city on our doorstep, with shopping and great street food options like Manjit’s Kitchen and Fat Annie’s just round the corner at Kirkgate Market for lunch. And we have a range of facilities onsite too from coffee shops and restaurants, to table tennis, a swimming pool, gym facilities and loads more.
We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.
What is our offer?
- We’ll reward you with a very competitive salary of up to £51,795
- You will be eligible for a pension with employer contributions of up to 10%
- We can offer you a performance-related annual bonus of up to 10%
- We’ll help you balance your life and work
- We’ll give you a generous leave allowance, with the option to buy and sell extra days
We also offer much more as part of a flexible benefits package – including a cycle to work scheme and lots of family friendly perks – which can be tailored to your lifestyle.
Building our future
We believe the work we do really matters, so we’re serious about investing in you.
You’ll have access to a huge suite of training and learning opportunities to complement the new skills you’ll acquire on the job. You’ll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes.
For further information and to start your application click Apply. You will need to register your CV and add a supporting statement on our online application portal.
Please contact tia.nicholas@dwp.gsi.gov.uk if you require any additional details.