Enterprise Tooling Support/Operations Team Engineer – (Infrastructure Engineer Level I and level II) Department for Work & Pensions

Reference 55078
Number of vacancies 2
Location Blackpool, Manchester or Newcastle-upon-Tyne
Salary Up to £44,666
Incentive compensation + Pension
Work hours 37.5
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 20%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 26 October 2020

Job description

DWP. Digital with Purpose.

DWP is the UK’s largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives. We are looking for Infrastructure Operations Engineers, with experience of Infrastructure and Application monitoring to work with us on a once-in-a-generation digital transformation.

DWP Digital is our growing community of digital experts. Using fresh ideas and leading edge technologies – and putting the user at the centre of everything we do – we create innovative, scalable digital solutions that make a difference to the lives of our 22 million users and to our amazing DWP colleagues.

Duties. Work. Projects.

You will join the DWP Enterprise Tooling Operations Team. We are responsible for managing and maintaining a range of enterprise strength toolsets that manage the Departments IT Systems Management capabilities.
You will have responsibility for maintenance and ownership for an assigned range of products which will include:
• Systems Management Tooling
• Event Monitoring Tooling
• Application Performance Management Tooling
• Software Asset Management Tooling
• Data Centre Infrastructure Management Tooling

What skills, knowledge and experience will you need?

• Experience or understanding of IT Infrastructure services or applications within a large scale organisation.
• Experience or understanding of troubleshooting and resolving issues involving technologies across a variety of platforms.
• Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers.
• Wxperience of Operating Systems such as Microsoft Windows Server and Redhat Linux and scripting within these environments.
• Able to keep up to date with changing technologies and how they could be applicable
• Experience of working within an ITIL Framework.

Where You’ll Work

You’ll join us in your choice of our brilliant digital hubs in Newcastle-upon-Tyne, Blackpool or Manchester.
Find out more about our hubs here: https://careers.dwp.gov.uk/our-locations/

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £170 billion in payments each year, operates out of more than 800 locations and has over 84,000 employees. We run one of the most complex IT estates in Western Europe.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Development. Wages. Perks.
What is our offer?

In return for your skills we offer competitive salary up to £44,666, a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application. If you want to talk about this opportunity before you apply contact me via viv.vayapooree@dwp.gov.uk

Apply now