FICO Application Engineer Department for Work & Pensions


Reference 19179
Location Manchester
Salary Up to £72,852
Work hours 37
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 20%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 14 January 2020

Job description

DWP. Digital with Purpose.

We’re looking for talented Application Engineers with skills and experience of FICO and debt management/recovery products and systems, to join our growing community of experts and become a key part of one of the biggest and high profile digital transformation programmes in the world.

Right now, we’re building a digital debt service that will empower self service for millions of users across the UK. It’s a step change for debt management in DWP and across government. We’re building out a COTS system that, if we get it right, will be key to getting the citizen experience right, and key to improvving the working experience of our debt operations colleagues.

If you are looking for a role that differs from the norm, where you will use your skills to help real people, you will struggle to find a bigger, more challenging and rewarding opportunity anywhere in the UK. Click through or get in touch to find out more.

You and your role

You’re a skilled application engineer but primarily you’re a specialist with debt management products and debt recovery systems.

DWP is the largest civil service department in the UK, dealing with millions of transactions and £billions of payments every year.

Working on our strategically significant Fraud, Error and Debt (FED) programme, you’ll need to have the skills and knowledge to administer, configure and extend these products.

FICO is a key strategic tool for FED so, while general experience of debt tools and products is great, if you’re looking for a more senior role then we really need someone who has knowledge of FICO tools, systems and products specifically.

Your skills

Where You’ll Work

You’ll join us in our brilliant new digital hub in Manchester. We’re right on St Peter’s Square, with a basement level cycle lock-up, so really handy for train, tram, bus and bike. Find out more about here:

We are a building an Engineering community that believes in nurturing the talent of our people, and here you’ll step onto a career path with many opportunities to develop and expand your knowledge base and skill set.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £72,852 a brilliant civil service pension, and a generous leave package. We also have more junior roles available with salary up to £43,674. We have a broad benefits package built around your work-life balance which includes:


For further information and to start your application click apply.

We value capability over experience, and we’ll ask you to demonstrate the depth and breadth of your skills/knowledge in your application. We want to see what have you delivered before when using our key technologies, what technical solutions have you shaped, what your knowledge of providing technical product support it. Use the application form to show us what you can do.

Apply now