Lead Digital Project Manager – Identity Department for Work & Pensions

Job description

If you’re creative with a passion for learning new things, want to be empowered to make decisions and challenge the norm, and want to bring your ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.

We’re looking for an experienced senior level Digital Project Manager to join DWP’s Digital Workplace project and become a key part of one of the UK’s biggest and most high-profile digital transformation programmes, a once-in-a-generation tech-driven reform of government products and services.

What is Digital Workplace?

It’s big. Over the last two years diverse DWP Digital teams have established Digital Workplace, an agile and multi-disciplinary service that supports over 84,000 employees, using more than 150 distributed cloud applications and operating out of more than 800 UK sites.

And we’re powering an even bigger digital transformation with a portfolio of digital products and services used by more than 20 million people across the UK.

It’s evolving. So far we’ve moved all of our systems to hybrid hosting, removing the constraints of previous large outsourced IT contracts, modernising our legacy infrastructure and stabilising service performance.

We are improving communication and collaboration, with a mixture of new hardware including mini-PCs, Surface Pro laptops and a growing mobile phone network. By upgrading our software with the latest versions of Office 365, Skype for Business and our rebooted staff intranet we’re making sure our people have the right tools and the latest professional digital skills. And we’ll keep evolving to meet the needs of our teams.

It’s really important we get it right. DWP deliver world-class digital solutions which touch the lives of millions of people, including our friends, neighbours and some of the most vulnerable people in our society. We’re creating a better working environment and experience for the people behind those solutions to ensure they stay equipped, motivated, informed and engaged.

You and your role

As our Lead Digital Project Manager, you’ll be a confident project manager, a capable planner and you’ll find ways to make processes work. A creative leader, you’ll build strong relationships and use your experience of making tech infrastructure projects happen to help us deliver the critical Identity strand of our Digital Workplace project.

We’ll give you the space and autonomy to do your job. You’ll be an integral and flexible part of a small multidisciplinary team with end-to-end ownership of change, live service, strategy and architecture.

You are driven to deliver a superb customer experience which you achieve by anticipating change and through Matrix management other highly skilled teams, getting the right people to work on the right stuff.

You’ll do all this in business critical areas where the impact is highest. We need to deliver safely and minimise impact on our users to make sure the people who need to access DWP services continue to get the best possible service and experience when they need it most.

What are we looking for?

• You have experience of agile environments and you can to work in a fast paced multidisciplinary team with fluid requirements
• You have experience in a Product environment, delivering business critical services at a scale similar to DWP
• You combine a flexible and can-do approach with rigorous planning capability. You drive successful outcomes by prioritising and taking ownership of a set of complex deliverables.
• You have experience in working within close-knit multidisciplinary teams.
• You have experience of delivering technical infrastructure projects, ideally around Active Directory, Domain Controllers, ADFS and Identity or similar.
• You have an understanding of applying ITIL.

Where will you work?

DWP Digital is a community of digital professionals within DWP, the largest government department. Our digital services are delivered by agile teams in 6 modern hubs in Blackpool, Leeds, London, Manchester, Newcastle and Sheffield.

You’ll join our team in Manchester. In our brilliant new Manchester hub we have the best of the city on our doorstep, with loads of great places nearby to meet, eat or to soak up a bit of culture. We have brilliant views over St Peter’s Square, looking out over Central Library and the Town Hall. We’re really handy for the train and the tram, and we have a basement level lock up (with showers) for your bike.

In Digital Workplace we believe in giving you a working experience that meets your needs and expectations and that means a focus on work-life balance, flexible hours, team-based working and the ability to work from multiple locations.

We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £70,102, a brilliant civil service pension, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:

• Flexible working and family friendly policies
• Volunteering and charitable giving
• Discounts and savings
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Learning and development, including coaching & mentoring

CLICK APPLY for further information and to start an application on Civil Service Jobs.

If you have any questions of you want to discuss the role before you apply get in touch with me via andrew.renton@dwp.gov.uk

The deadline for formal applications is midnight on 13th June 2019.

Apply now