Infrastructure Engineer – Desktop Department for Work & Pensions

Reference 73019
Number of vacancies 1
Location Manchester
Salary Up to £40,666
Incentive compensation + Pension
Work hours 37.5
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 27%, generous annual leave, flexible working, great work life balance and lots more.

Closing date 2 November 2020

Job description

DWP. Digital with Purpose.

DWP is the UK’s largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives.

We are looking for a talented Infrastructure Engineer with skills and experience in mobile device management to work with us on a once-in-a-generation digital transformation of these services.

DWP Digital is our growing community of digital experts. Using fresh ideas and leading edge technologies we create innovative, scalable digital solutions that make a difference to the lives of our 22 million users and to our amazing DWP colleagues.
You’ll work as part of our Technology Services team.

We provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

We are currently embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand. You’ll help us achieve our ambitious goals by using your expertise providing technical support and assistance to users, including 3rd line support for incidents and changes, and using your skills to solve problems

What skills, knowledge and experience will you need?

We’ll ask you to:

• Provide an example demonstrating changing and improving within a Mobile Device Management environment, for example Jamf.
• Provide an example demonstrating communicating and influencing.
• Demonstrate experience within Anti-Virus and Endpoint Encryption, preferably Paradox.
• Demonstrate roven experience of Problem Management, ideally with technologies including Mac O/S, zScaler and/or Okta.
• Demonstrate Experience of BeCrypt and Paradox

Where You’ll Work

You’ll join us in our brilliant digital hub in Manchester. We’re right on St Peter’s Square so really easy to reach by bus, bike, train and tram.

Find out more about our hubs here:

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £170 billion in payments each year, operates out of more than 800 locations and has over 84,000 employees. We run one of the most complex IT estates in Western Europe.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

We’ve just been shortlisted for a Best Place to Work in Digital Award:

Details. Wages. Perks.

In return for your skills we offer competitive salary up to £ 40,666 a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:

• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.
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