Infrastructure Engineer – Skype for Business Department for Work & Pensions
Newcastle
Reference
14567
Number of vacancies
2
Location
Newcastle
Salary
Up to £40,701
Work hours
37
Employment type
Permanent
Job benefits
We have a broad benefits package built around your work-life balance which includes:
• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Learning and development, including coaching, mentoring and qualifications
• Career progression opportunities and lots more.
Closing date
20 November 2019
Job description
If you’re creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you’ll love it here. And we’d love to hear from you.
We’re looking for talented Infrastructure Engineer with skills and experience of working with Skype for Business to join our growing community of experts and become a key part of one of the biggest and highest-profile digital transformation programmes in the world.
Using fresh ideas and leading edge technologies – and putting the user at the centre of everything we do – we create innovative digital solutions that make a difference to the lives of our 22 million users.
You and your role
The role of Infrastructure Engineer Skype for Business is to engineer support and maintenance of infrastructure solutions and services improve system health and reliability. You’ll support products and services that millions of people across the UK rely on. It’s critical we get it right.
Working in a team of infrastructure specialist engineers you’ll ensure services are delivered and used as required. Our infrastructure engineering team also work with and supports third parties to provide infrastructure services.
As a third line Infrastructure Engineer you will deal with the day to day design, management and maintenance of infrastructure products. You will be responsible for the operational stability of infrastructure solutions, actively support the on-going robustness and resilience of those products. You’ll have plenty of variety too, providing third line incident/problem resolutions and engineering capability for the design, build and operation of infrastructure services and solutions across DWP’s huge and diverse estate.
What skills, knowledge and experience are we looking for?
• You have experience of the design, build, and operate of Skype for Business Client and Skype for Business Server, SfB Online (O365), SfB 2016 client in relation to a Unified Communications environment.
• You’re experienced in the design, deployment and operations of Office and Office 365 mobile applications for Skype for Business.
• You understand information security and the types of security controls that can be used to mitigate security threats within solutions and services.
• You can effectively communicate at different levels, across level 2 and level 3 technical teams, business users, architecture and 3rd party suppliers and end users.
• You have strong stakeholder management skillsets, with ability to communicate effectively across all organisational levels.
• You have significant experience of Unified Communications – Skype for Business and Office 365.
Where You’ll Work
You’ll join us in our easy-to-reach digital hub in Newcastle. Just a short walk from Longbenton Metro, we have great facilities and an active community.
We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. You will work alongside people who care passionately about public service, making a difference and delivering for our customers.
We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.
Our Offer
In return for your skills we offer competitive salary up to £40,701 a brilliant civil service pension, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:
• Flexible working
• Family friendly policies
• Volunteering and charitable giving
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• Learning and training opportunities, including coaching, mentoring, events, community meet ups and lots more
• Clear career paths and opportunities to progress
HOW TO APPLY: For further information and to start an application click apply now. If you would like to discuss this role and our offer contact me via viv.vayapooree@dwp.gov.uk