Infrastructure Operations Engineer Department for Work & Pensions



Number of vacancies



Manchester or Newcastle-upon-Tyne


Up to £40,666

Work hours


Employment type


Job benefits

A brilliant Civil Service pension with employer contributions circa 20%, generous annual leave, flexible working, great work life balance and lots more.

Closing date

11 April 2021

Job description

DWP. Digital with Purpose.

DWP is the UK’s largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives. We are looking for a talented Infrastructure Operations Engineer to work with us on a once-in-a-generation digital transformation of these services.

DWP Digital is the name of our growing community of digital experts. Using fresh ideas and leading edge technologies – and putting the user at the centre of everything we do – we create innovative, scalable digital solutions that make a difference to the lives of our 22 million users and to our amazing DWP colleagues.

Duties. Work. Projects.

This is a fantastic opportunity to join DWP’s Hybrid Cloud Services team.
Here Infrastructure Operations Engineers are responsible for the operations of secure and highly available computing platforms, servers, and networks. They, install, maintain, upgrade, and continuously improve DWP’s operating environment. They also maintain the ongoing reliability, performance and support of the

This includes:

Delivery. Work. Projects.

About you and your role:

As an Infrastructure Operations Engineer you will be responsible for preparations and support of IT operations solutions and services.

You will work in a team of infrastructure specialists and engineers making sure services are delivered and used as required.

You will act as 2nd/3rd line support for incidents, problems and changes to solutions and services, and will provide specialist technical support and assistance to projects ensuring delivery of requisite non- functional requirements and to continual service improvement.

You will be responsible for preparations and support of IT Operations solutions and services, physical or virtual, according to industry and organisational best practices standards, service requirements and Key Performance Indicators (KPIs) throughout the lifecycle.

You will provide technical support and assistance to infrastructure and transition projects. Finally you are responsible for coaching and mentoring junior team members whilst assisting in the delivery of a first class service, and consistent levels of capability as required by the organisation

What skills, knowledge and experience will you need?

Details. Wages. Perks.

You’ll join us in our brilliant digital hub in either Manchester, or Newcastle:

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working at home at the moment due to Covid-19.

In return for your skills we offer competitive salary up to £40,666, a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.

We also have a broad benefits package built around your work-life balance which includes:

CLICK APPLY for more information and to start your application. If you want to talk about this opportunity before you apply contact me via

If you have a bit of time we’d love you to check out our recent Infrastructure Engineering themed webinar:

Apply now