Senior Portfolio Manager Department for Work & Pensions

Reference 74085
Number of vacancies 1
Location Blackpool, Manchester
Salary £49,171 — Up to £59,589
Work hours 37 per week
Employment type Permanent
Job benefits

A brilliant Civil Service pension with employer contributions circa 27%, generous annual leave, flexible working, great work life balance and lots more

Closing date 20 October 2020

Job description

DWP. Digital with Purpose.

Can you inform a digital programme/portfolio management strategy and support multiple delivery teams and live services?

Are you a digital evangelist with experience of leading and delivering significant digital infrastructure transformation programme?

DWP is the UK’s largest government department. We’re using modern tech, tooling and thinking to transform the way we deliver support and services to millions of users.

We’re looking for a talented Senior Digital Portfolio Manager join us in the North West. You could be working as a Portfolio Manager already, or you might be an experienced Project or Programme Manager, or very experienced PMO, looking for new ways to apply your skills.

You’ll join DWP’s Technology Services team

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run DWP’s live IT operations. We do this by putting users and quality of service at the heart of what we do.

We deliver services not projects. And our portfolio is made up of services of national significance. We leverage modern tech tooling to transform services used by millions of people each and every day.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. We deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape.

Delivery. Work. Portfolio Management. You and your role:

You will lead the Technology Services Delivery Quality Management function with the Demand and Delivery Management team.  We ensure Tech Services achieves service excellence across a large and diverse portfolio of products, services and initiatives.

You’ll be accountable for establishing Delivery Quality Standards, developing and running the processes to ensure these standards are understood and adhered to.

Fundamentally, you’ll focus on keeping the Tech Services portfolio healthy.

That means more than just reporting. You’ll be finding solutions, and removing obstacles and blockers that might get in the way of best in class delivery.

You’ll read and understand our portfolio, prioritising and making recommendations that empower decisions that will define DWP digital products and services, and the customer experience.

You’ll need a good understanding of risk management, prioritisation and enterprise prioritisation, as well as resource/demand planning, reporting and good communication.

And you can build relationships big enough to get the job done. You’ll have accountability for leading and influencing major delivery discussions, negotiations and decisions at the highest level, across issues of real complexity.

What are we looking for?


Candidates must have one of the following or professional experience in it’s application:

Where you’ll work

Your base will be in Manchester or Blackpool. Find out more about our hubs here:

We also all have the tech and tools we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

We’ve just been shortlisted for a Best Place to Work in Digital Award:

Details. Wages. Perks.

In return for your skills we offer competitive salary up to £59,589, a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package. We also have a broad benefits package built around your work-life balance which includes:

CLICK APPLY for further information and to start an application on Civil Service Jobs.

We look for capability and evidence of your skills, not years of experience. We’ll ask you to demonstrate the depth and breadth of your skills/knowledge in your application. We want to see what have you delivered before when applying your programme management skills, what technical solutions have you shaped, and enabled. Show us what you have done and what you can do.

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